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Support Center
  • FAQ
    F.A.Q Get answers for frequently asked questions.
  • Upgrade Center
    Upgrade Center Enjoy better software experience by upgrading.
  • Order Help
    Order Help Get answer and solve your order problem here.
  • Knowledge Base
    Knowledge Base Software tutorials, related multimedia technology news are ready for your reference!
  • Forum
    Forum Discuss and feedback your questions here!And find your solutions through the discussion.
Direct Communication
Direct Communication
  • Email: support@moyea.com
  • Skype: moyeasupport
  • Tel: +86-512-5701-7982 (Monday-Friday, 8:30 a.m. to 5:30 p.m. GMT+ 8, Beijing Time).
  • Fax: +86-512-5701-7980
How to Retrieve Your Registration Code?Hot
If you lost your registration code and want to retrieve it, please contact our support team by providing the following info:
  • * Your Order ID
  • * Your registered email address when you purchased our software

    • Please send an email with the information above to retrieve your registration code.
Still Can Not Find the Answer You Are Looking for?
If you still can not find the answer you are looking for or have other questions, please send an email to:support@moyea.com with your order ID (if you have purchased our software), program version, the OS of your computer, detailed description of the problem you encountered. What’s more, the screenshots about the settings for conversion is also helpful for us to figure the problem out.