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If you face difficulty in using our software, or have no idea of the problems you encountered when using the software, or you are not sure about the service we offered, you are on the right way now. You may get the answers to your questions with the following source.

The quickest way to find answers which are related to questions that you may have. More information will be added gradually.

View general questions which you may have or encounter when trying to purchase the software or trying to register the software. Reading this instruction may enrich you with information about the payment and registration.

Exchange your ideas with other users and share your experience when using our products. You may also search the topics to see if there are related topics to your question, which have been asked and/or answered.

You may find different feedback and comments from users, which are submitted to us. Interested in sending feedback? Please email to master@moyea.com or post thread to the Forum.

Ways to contact our support:
Email: support@moyea.com
When your request is sent, you will receive a reply within 24 hours of the working hours (from Monday to Friday, 9AM to 6PM, GMT +8). Reply will be delayed if the email is received on Saturday or Sunday. Our efficient support team will offer basic/technical knowledge that you might need to acquire for your service.

When sending an email, please be specific about the question you inquire. Please provide program version, the OS on your computer, and other related information. It may help us know what you need, and then provide proper reply.

TEL: +86-755-8618-2479
To ensure that there is one to answer your call, please phone at the working hours from Monday to Friday, 9AM to 6PM, GMT +8.